Payment, Cancellation, and Refund Policies

DAILY

DAILY

1-6 Night Stay
Cancellation Notice Required

14 DAYS PRIOR TO ARRIVAL

Processing Fee

$50.00


.

WEEKLY

7-28 Night Stay
Cancellation Notice Required

14 DAYS PRIOR TO ARRIVAL

Processing Fee

$50.00 per week cancelled

.

RALLY

Any Length Stay
Cancellation Notice Required

60 DAYS PRIOR TO ARRIVAL PER CANCELLED SITE

Processing Fee

$75.00 per cancelled site

.

MONTHLY

Cancellation Notice Required

60 DAYS PRIOR

Processing Fee

$250.00 per month cancelled

.

CABINS

Cancellation Notice Required

60 DAYS PRIOR

Processing Fee

$150.00 per reservation

CANCELLATION PROCESSING FEES for RV SITES:

  • Stay Length: 1 to 6 nights – $50.00
  • Stay Length: 7 to 28 nights – $50.00 per week cancelled
  • Stay Length: Monthly (Nov. 1 – March 31) – $250 per each month cancelled

CANCELLATION PROCESSING FEES for CABINS:

  • Stay Length: 3 to 14 nights - $150.00

SPECIAL NOTE: Holidays and weekends from April 1st through November 1st are non-refundable.

* You may choose to keep your payment as a camp credit equal to the reservation amount in lieu of a refund. Camp credit must be used by December 31st of the current calendar year or will be forfeit unless prior approval is received by management. Our automated system will send a cancellation confirmation as soon as it is processed. If you do not receive a cancellation confirmation please call 828-349-0412.

  • All funds are forfeit if cancellation notice is received less than fourteen (14) days prior to the start of the reservation for RV sites, (60) sixty days for monthly stays (60) sixty days for cabins or sixty (60) days for rally reservations.
  • No shows will result in forfeiture of the entire reservation fee.

*Pricing and policies are subject to change at any time without notice.

PAYMENTS and DEPOSITS

  • All reservations require payment in full.
  • Monthly stays require a $400.00 deposit per month of expected stay.
  • Reservations made within fourteen (14) days of arrival require non-refundable payment in full.
  • Holidays and special events require payment in full.
    • Most holidays require a minimum three (3) night stay.
    • Regular weekends require a two (2) night minimum stay on RV sites, and a three (3) night minimum for lodging. 
    • Holidays and weekends April 1 - November 1 are non-refundable.
  • All reservations must be secured with a credit card.
  • We no longer accept cash as payment for reservations or in the resort store.
    • All store purchases, firewood and propane will be charged to your site.
    • Your account will be settled and the paid invoice mailed to you the morning of your departure.
    • Our laundry and vending machines accept exact change.

*Pricing and policies are subject to change at any time without notice.

ADDITIONAL INFORMATION: CANCELLATIONS & REFUNDS

  • Camping is an outdoor activity. We don’t charge extra for sunshine and we don’t offer refunds for inclement weather.
  • We do not give refunds for early departure, ejection or any other reason.
  • No refund for unapplied discounts. The discount will be applied as camp credit. Camp credit may be applied towards a future reservation.
  • Reservations for Holidays, Special Events, and all weekends in season (April 1 - November 1) are non-refundable. Some holidays, events and cabins may have additional requirements.
    • Weekends April 1st - November 1st, Holidays and special events are non-refundable.
  • Cancellations due to illness or COVID follow normal cancellation rules.
  • You may change the date of your reservation (with required notice) one time with no fee. New reservation must be within the same year of original, and if new reservation is subsequently cancelled, all funds are forfeit.
  • Refunds will be processed back to the original form of payment less the applicable processing fee if cancellation is received within the appropriate time frames.
  • NO SHOWS WILL FORFEIT THE FULL AMOUNT OF THE RESERVATION.
  • ALL CANCELLATIONS MUST BE IN WRITING (EMAIL) FROM THE ORIGINAL REQUESTOR.
  • Telephone cancellations will not be honored.

*Pricing and policies are subject to change at any time without notice.